Wisconsin IRA Home Energy Rebates Signed in as Test user — test site only

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Home Electrification and Appliance Rebates (HEAR)

Not started Approve Deny Assign Send back for more information

606 Journey Lane, Madison 53703 · Single-family home (stands on its own) · Project code PRJ-HRVW-DVWM · Submitted on the customer portal

Assigned to: Unassigned

Corrections and requests

0 corrections asked of the contractor · 2 requests of the household

Asked of the household

Photo of the heat pump's nameplate Waiting for an answer

What the household is told
The model number on the data sheet does not match the AHRI certificate. Please send a clear photo of the nameplate on the outdoor unit so we can confirm which model was installed.
Asked of
The household
Asked
09/15/2026 10:35 AM CST by Program staff
Due
No confirmed deadline

What came back

Nothing has come back yet.

It can be settled once the household answers it.

Signed and dated final invoice Waiting for an answer

What the household is told
The invoice your contractor sent is not signed. Your contractor needs to send a signed and dated copy.
Asked of
Their contractor
Asked
09/15/2026 10:35 AM CST by Program staff
Due
No confirmed deadline

What came back

Nothing has come back yet.

It can be settled once the household answers it.

Ask for something else

This is what the household sees on the customer portal, and where their answer comes back to. A request for their contractor is shown to them as their contractor's job, never as something for them to send.

A few words. It is the heading they see and the label their reply is filed under.

Shown to them in full, in these words. It is the only explanation they get of what to send.

No deadline is set. A date needs a confirmed rule behind it, and none is confirmed for this portal yet — the customer portal tells them to answer as soon as they can.

Email

Incomplete application Application closing General notification

From
irahomes@focusonenergy.com
Delivered to
matt@openwatt.io (this is test: nothing reaches an applicant, a contractor or a colleague)

Approve

Deny

They read it under the status on their application page. Leave it unticked for a note only staff should see.

Send back for more information

They read it under the status on their application page. Leave it unticked for a note only staff should see.

Assign

Control Center has no application called IRA PI/PA Portal (409), so it cannot say who has access to this portal. This list shows the people who have used this portal.

Timeline

  • 09/25/2026 12:31 PM CST · Customer portal
    Email sent Documents to sign — to success@simulator.amazonses.com

    Whether it was opened is not tracked. Sent before clicks were tracked, so whether its link was clicked is not known.

  • 09/25/2026 12:31 PM CST · Customer portal
    Email sent Request for information — to success@simulator.amazonses.com

    Whether it was opened is not tracked. Sent before clicks were tracked, so whether its link was clicked is not known.

  • 09/15/2026 10:35 AM CST · Program staff
    Customer portal More Information Requested — Waiting on the applicant

    Message to the applicant: We need a little more before we can continue - see Requests from the program below.

  • 08/30/2026 10:35 AM CST · Badger Home Comfort
    Customer portal Submitted — With the program

    Message to the applicant: Your application is in - the program checks it next.