← Back to Phase 1: Customer account and income qualification Deny
Unblocked by customer #108 — please retest.
That work is now live, so this step can be run.
The step
- Step
- DENY-12
- Case
- DENY
- Role
- Customer
- Action
- Return to the same building in the customer portal and refresh it.
- Expected result
- The building says Not approved and clearly shows the reason for denial; no approval code appears.
- Case ID
- —
Results
Nobody has recorded a result for this step yet.
Blocking tickets as of 2026-10-08 (docs/qat/blocker_status.csv).