← Back to Phase 1: Customer account and income qualification Deny
Unblocked by customer #108 — please retest.
That work is now live, so this step can be run.
The step
- Step
- DENY-11
- Case
- DENY
- Role
- Staff
- Action
- Deny this building and enter a plain-language reason that the customer can act on.
- Expected result
- The denial saves on this building and the staff record keeps the reason.
- Case ID
- —
Results
Nobody has recorded a result for this step yet.
Blocking tickets as of 2026-10-08 (docs/qat/blocker_status.csv).