Phase 1.5: Existing customers set a password and see their code
Which tests
From docs/qat/phase1_5-existing-customers.csv.
Run every step on the live sites.
Blocking tickets as of 2026-10-08 (docs/qat/blocker_status.csv).
| # | Test name | Role | Status |
|---|---|---|---|
| 1 | Before you start | Staff, Customer | Blocked — 2 of 4 steps ready
|
| 2 | First sign-in | Customer, Staff | Blocked
|
| 3 | Clean up | Staff | Blocked
|
Before you start
0 of 4 completed, 2 blocked.
- P1_5-PREP-01: Not run P1_5-PREP-01 · Not run · ready
- P1_5-PREP-02: Blocked P1_5-PREP-02 · Blocked by customer #106
- P1_5-PREP-03: Blocked P1_5-PREP-03 · Blocked by customer #107
- P1_5-PREP-04: Not run P1_5-PREP-04 · Not run · ready
P1_5-PREP-01
Staff Not run- Do this
- Sign in to the live staff portal with your own account and open Tests.
- Expected
- Tests opens. Your name shows on the results you record.
No result has been recorded for P1_5-PREP-01 yet.
P1_5-PREP-02
Customer Blocked- Do this
- Sign in to the live customer portal as this phase's named test building owner.
- Expected
- You are signed in as the test owner, not as a real customer.
Blocked by customer #106.
No result has been recorded for P1_5-PREP-02 yet.
← P1_5-PREP-01 P1_5-PREP-03 → Open P1_5-PREP-02 on its own page
P1_5-PREP-03
Staff Blocked- Do this
- Get one pre-loaded test customer from the import, with an email inbox you can open.
- Expected
- The customer's record already holds an approved income qualification with a code.
Blocked by customer #107.
No result has been recorded for P1_5-PREP-03 yet.
← P1_5-PREP-02 P1_5-PREP-04 → Open P1_5-PREP-03 on its own page
P1_5-PREP-04
Staff Not run- Do this
- Write the case ID for each test of this phase in its first step's note.
- Expected
- Every test in this phase has a case ID that names its made-up records.
No result has been recorded for P1_5-PREP-04 yet.
First sign-in
0 of 6 completed, 6 blocked.
- P1_5-SETUP-01: Blocked P1_5-SETUP-01 · Blocked by customer #107
- P1_5-SETUP-02: Blocked P1_5-SETUP-02 · Blocked by customer #107
- P1_5-SETUP-03: Blocked P1_5-SETUP-03 · Blocked by customer #107
- P1_5-SETUP-04: Blocked P1_5-SETUP-04 · Blocked by customer #107
- P1_5-SETUP-05: Blocked P1_5-SETUP-05 · Blocked by customer #107
- P1_5-SETUP-06: Blocked P1_5-SETUP-06 · Blocked by customer #107
P1_5-SETUP-01
Customer Blocked- Do this
- Open the live customer portal in a fresh browser session and sign in with the pre-loaded email.
- Expected
- The portal knows the email and offers to set a password. It does not ask you to create an account.
Blocked by customer #107.
No result has been recorded for P1_5-SETUP-01 yet.
P1_5-SETUP-02
Customer Blocked- Do this
- Follow the set-a-password link sent to that email and choose a password.
- Expected
- The password is accepted and you land in the portal, signed in.
Blocked by customer #107.
No result has been recorded for P1_5-SETUP-02 yet.
← P1_5-SETUP-01 P1_5-SETUP-03 → Open P1_5-SETUP-02 on its own page
P1_5-SETUP-03
Customer Blocked- Do this
- Open your property without starting an application.
- Expected
- Your income qualification code and its expiry date show. You filled in no application.
Blocked by customer #107.
No result has been recorded for P1_5-SETUP-03 yet.
← P1_5-SETUP-02 P1_5-SETUP-04 → Open P1_5-SETUP-03 on its own page
P1_5-SETUP-04
Customer Blocked- Do this
- Sign out, then sign in again with the new password.
- Expected
- Sign-in works and the same code and expiry date show.
Blocked by customer #107.
No result has been recorded for P1_5-SETUP-04 yet.
← P1_5-SETUP-03 P1_5-SETUP-05 → Open P1_5-SETUP-04 on its own page
P1_5-SETUP-05
Staff Blocked- Do this
- On the live staff portal, find the same customer.
- Expected
- The account shows the same code and expiry date the customer sees.
Blocked by customer #107.
No result has been recorded for P1_5-SETUP-05 yet.
← P1_5-SETUP-04 P1_5-SETUP-06 → Open P1_5-SETUP-05 on its own page
P1_5-SETUP-06
Customer Blocked- Do this
- In a fresh browser session, try to create a new account with the pre-loaded email.
- Expected
- The portal says an account already exists and offers sign-in. No second account is made.
Blocked by customer #107.
No result has been recorded for P1_5-SETUP-06 yet.
Clean up
0 of 1 completed, 1 blocked.
- P1_5-CLEAN-01: Blocked P1_5-CLEAN-01 · Blocked by customer #106
P1_5-CLEAN-01
Staff Blocked- Do this
- Run the documented cleanup for this phase's test accounts, and record the before and after counts.
- Expected
- Every record this phase made is removed or labeled Test. Staff lists and exports no longer show it as real.
Blocked by customer #106.
No result has been recorded for P1_5-CLEAN-01 yet.